We highly recommend registering your domain name with us as it will allow us to provide you with complete end-to-end support.
If your domain name is registered elsewhere, we may only be able to provide limited support for DNS/Domain related issues.
If you already registered your domain name with a different provider, it may be a good idea to transfer your domain name to us.
When you transfer a domain name from one Registrar to another, there are specific steps you will need to take to prepare your domain for the transfer.
In order to transfer your domain name to us, you will need to:
- Check with your current registrar that the domain is unlocked and is eligible for transfer.
- Disable Whois privacy protection tool or Private Registration for your domain.
- Obtain the domain’s Auth/EPP Code from your current registrar.
- Make sure that the initial registration of the domain name was at least 60 days ago and the domain has been with your current Registrar for at least 60 days.
When you transfer a domain name, another year is added to your domain’s expiration date, so you will not be paying more than you would otherwise if you transfer your domain name to us.
Note: If your domain expired with your old Registrar and you renewed it with them, please do not transfer it within 45 days of the previous expiration date. Otherwise, an extra year would not be added to your domain name since losing Registrar revokes renewal in such cases.
Please do keep in mind that domain name transfers typically take 5 – 7 business days to complete.