If you can't find a solution to your problem in our knowledgebase, you can submit a ticket by selecting a department below.
Note: Some departments are only visible to registered clients. Please make sure you login or register before submitting a ticket.


Sales

Have any questions or concerns about our services?
We're happy to help.

Billing

Have any questions about your invoices or payments?
Let's sort it out.

General Support

Need support and the other departments do not apply?
Our support team is here 24x7 to help.
Selecting the wrong department may cause delays.

Critical Support

Is your server offline or unresponsive?
Our team has got your back 24x7.
Only For: VPS or Dedicated Servers.

Managed Support

Purchased our fully managed services?
Let us know what we can do for you.
Only For: Fully-Managed VPS or Dedicated Servers.

Shared Hosting Support

Need support with our shared web hosting?
We're here for you around the clock.
Only For: Maple-Silver, Maple-Gold, Maple-Platinum.

Win-Win Affiliates Program

Have any questions about our Win-Win Program?
Wish to withdraw your commission to your PayPal?
We're excited to help!

Reseller Applications

Want to sell our products under your brand?
Want to enjoy the benefits our resellers enjoy?
Send us a message and become our reseller today.